If technology doesn’t work, we stop working too!

Written by Dan Fisher, July 7, 2015 3:17 pm

We depend on technology. Our calendars and contacts are conveniently integrated with our smartphones. It is awesome to be alerted […]

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Will customers line up for fresh-brewed banking?

Written by Dan Fisher, February 1, 2015 10:45 pm

Standing in line can be a good thing! During a recent visit to Seattle we noticed a peculiar thing. Every […]

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Extreme service recovery! is customer service

Written by Dan Fisher, July 16, 2014 11:17 am

An airline, believe it or not, points the way in customer service The other day as I was flying to […]

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The Copper River Group is a financial consulting firm that believes in the benefits technological advancement has for streamlining business.

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