Millennials are Forcing FI’s to Change

Written by Dan Fisher, June 28, 2017 11:49 am

Millennials are forcing retailers and FI’s to operate differently Retailers and shopping malls are both singing the same song of […]

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Extreme service recovery! is customer service

Written by Dan Fisher, July 16, 2014 11:17 am

An airline, believe it or not, points the way in customer service The other day as I was flying to […]

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2014 Consumer Electronics Show

Written by Dan Fisher, March 19, 2014 9:39 am

Your next brainstorm could result from these Consumer Electronics Show innovations Indoor “GPS”; eye control; branch robot? –> “What happened […]

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Knowing your customer, what a concept!

Written by Dan Fisher, September 24, 2013 12:00 am

When was the last time you sent a product survey to your business and retail customers asking them what they […]

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Technology: The eye’s have it!

Written by Dan Fisher, March 18, 2013 8:00 pm

Our relationship with technology is changing! If you haven’t noticed, there is a theme to my most recent blogs: our […]

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Financial institutions can prepare for technology growth

Written by Dan Fisher, July 1, 2012 12:00 am

Frustrated by long response times? So are your customers, and it’s only getting worse For many businesses, unanticipated growth and […]

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The Copper River Group is a financial consulting firm that believes in the benefits technological advancement has for streamlining business.

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